Services
Warranty, OEM manufacturing, international shipping, and dealer support
Warranty, OEM manufacturing, international shipping, and dealer support
All AIMI vehicles include a 1-year standard warranty (extendable to 2 years) covering the motor, controller, and battery against manufacturing defects. Spare parts are stocked for all current models with 3-7 day dispatch. Our multilingual support team responds within 24 hours via email or WhatsApp for technical troubleshooting, replacement part orders, and repair guidance.
Customize any model with your brand logo, colors, decals, packaging, and specification modifications. Minimum order quantity starts at 50 units per model for custom branding, or 1-unit samples available for evaluation. Typical production lead time is 25-35 days depending on order volume and customization complexity. Free design mockups provided before production approval.
Full export logistics management: container optimization (up to 90 CBU units or 120 SKD kits per 40HQ), customs documentation, FOB/CIF terms available. Estimated sea transit times: Southeast Asia: 7-12 days, Middle East: 15-22 days, Africa: 20-35 days, Europe: 28-35 days, Americas: 25-35 days. Air freight available for urgent sample orders.
Every dealer receives a full technical documentation package: service manuals, wiring diagrams, parts catalogs, and assembly guides. Video training library covers common repairs and diagnostics. Remote support available via video call within 24 hours. On-site training programs (3-5 days) can be arranged for orders of 100+ units. Our technicians travel to your location for hands-on staff training.